Pros
Best agency I've ever worked for. Everyone is so committed to the youth and supportive of each other. As a director, I'm in the room for conversations about how to better the agency and there is a consistent focus on continuous improvement both in terms of client services and of staff wellness. Staff in all roles are encouraged to innovate and contribute, policies are designed and redesigned to improve equity across the board, huge effort is put into providing the best salaries and benefits the agency can manage, management is asked to gather ongoing feedback about how staff want to be treated and what opportunities they want to explore. Nearly everyone I've worked with is so compassionate and collaborative, truly wanting the best for the youth and the staff. As a result, there is a lot of flexibility and willingness to adapt to changing circumstances and changing needs. Not to mention the health benefits are INCREDIBLE.
Cons
Management want to provide growth opportunities for staff and HYP does a lot of internal hiring, but opportunities for being promoted are limited simply due to the size of the agency (and the fact that people stick around because it's a great place to work).