Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"Some good people to work with." ((in 22 reviews)); "Good Pay" ((in 16 reviews)); "Decent benefits" ((in 11 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "does not give raises or perks." ((in 12 reviews)); "No training or incentive programs." ((in 10 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

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Hotwire Communications

Hotwire Communications reviews

Customer service - Customer Service Representative Hotwire Communications Employee Review

1.0

May 30, 2018

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Starting pay rate, the desks are huge and roomy, TV break room, and training manager was also great.

Cons

The managers are not helpful at all and they act like they don’t want to help. Too much attitudes and that please don’t bother me face 24/7. Lots of gossip and drama. Please do not come here you will just be looking for another job within another few weeks because nobody wants to work in this type of environment.

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5.0

Jun 11, 2026

Technical engagement specialist

Recommend

CEO approval

Business outlook

Pros

Quarterly bonuses and three month training course

Cons

Not paid enough and very busy

2.0

Jul 7, 2026

Service tech

Recommend

CEO approval

Business outlook

Pros

If you Have good Numbers at the end of each quarter you do qualify for a bonus,

Cons

you have to always be snapping pictures for QC they Don't always comply they make it difficult a lot of times you do drive a lot.

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Jobs at Hotwire Communications

Remote Contact Center Supervisor

Regional Manager Account Management

West Palm Beach, FL

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Customer Solutions Consultant

Naples, FL

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Community Onboarding Manager

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