Fairy Party, seems good but they're holding you back - Security Administrator HostGator.com Employee Review

1.0
Oct 23, 2015
Recommend
CEO approval
Business outlook

Pros

Stability if you want to stick with the entry level support

Cons

Dishonest upper management. Was told I would be relocated to a different department & am being laid off instead. Entire department was outsourced to the owner's sister's company. Raising prices while offering lower quality support. I keep getting in trouble for helping customers when they told us "go above & beyond" when I first started here. Employees do not pay attention to customer requests and most tickets end up being mishandled, sometimed disastrously.

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5.0
Oct 17, 2024
Recommend
CEO approval
Business outlook

Pros

Very techy and lots of free food

Cons

Got too big and lost culture

3.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

The office and company culture was above par for the tech industry until they sold.

Cons

The company was sold to an IT chopshop and quality followed suite.

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