Pros
I suppose I learned some minimally applicable details about linux, dns etc, however these are not really useful outside of web hosting, which is apparently a miserable business. I went in with a CCNA, being told there was routing/switching involved. There absolutely was nothing of the kind - maybe the interviewer (only a tier 2) didnt know what I was talking about. Training is 3 weeks, and must be admitted, does orient you somewhat well with how things work, but for troublehsooting, is not well organized at all. My advice - take HG if there is really nothing else, but continue looking for something decent for the love of god.
Cons
Imagine having to solve a complex problem with minimal training, over the phone, on the spot, with the customer breathing down your neck, in a 'superior customer service environment', with no hope of escalation, no getting off the phone until the problem is solved, with multiple chat sessions going on meanwhile... all the time, for your entire shift... yes this is Host Gator. Its not a salt mine, but you get the distinct feeling that you are the chattel of HG. I have linux experience and after getting a job as a junior admin (chat tech) I tried talking to people about getting onto the linux team. Instead the secretary just told my trainer (who chose who she would despise by the number of questions you asked [no matter the relevance]) and who then confronted me about it.