Great people in the trenches. Corporate small-mindedness and lack of direction. - Junior Administrator HostGator.com Employee Review

Compensation is dismal. Advancement is based on the ability to help customers in multiple simultaneous chats, regardless of skill and technical acumen. Corporate direction is opaque and poorly communicated. Internal tools are spotty and training often consists of learning how to work around the manifold bugs that are never fixed. Cost-cutting on data-center resources results in frequent outages, and customer abandonment is accepted in exchange for new customer signups.