Pros
Very cool management, great atmosphere. They throw really great parties and when you are stressed out the managers tell to go take a break. The best part of this company is every manager I met was an actual technician capable of doing the job they were telling you to do, and when it got busy the managers and even the owner take calls. A nice contrast to other companies where the boss is related to the owner and doesn't know anything accept he is the boss. While at this job there were very few times I could just outright say I was the smartest guy in the room.
Cons
Pay scale is on the lower end, but the Web Host industry is just too competitive to pay more, so it is not bad overall. The only problem I had is when I started they were really laid back about attendance because they knew they grossly underpaid (college degree getting $11/hr) and the managers don't want people coming in on their bad days, which is logical. So that sort of made up for the low pay. But HR changed it, so I left. I make 2.5 times more working part time for other companies now than I was making there full time. I don't mind getting underpaid when there is the incentive of being able to miss whenever you are not feeling it. But to be under that point system and get underpaid was too much for me. I like everyone in the company, except HR. Now that they got rid of them I would go consider going back if I was broke.