Ran like a small family business. - Recruiter Host Healthcare Employee Review

1.0
Aug 21, 2020
Recommend
CEO approval
Business outlook

Pros

Host Healthcare employees have the opportunity to make 6 figures. It provides snacks, and periodic meals to its employees, as well as company events and happy hours. There is always alcohol in office, and a full stocked break room. It has everything a prospective employee would want to see at surface level. Unfortunately, it has so many more cons under the surface. Note, you will likely do well here and receive great support as an employee if you are white.

Cons

Working at Host is definitely not for everyone. While Host's CEO Adam likes to remind every negative comment with the various awards it has won as best places to work, you should know that every employee is hounded by email and badgered into giving a glowing recommendation to get those awards. So this is just factually not valid as only happy employees write these reviews. This is because unhappy employees or employees who bring forward concerns are no longer Host employees pretty quickly. You should know that as a Host Employee, you have to break records, book travelers immediately, or you will lose your job. Host has no HR department. Adam has stated multiple times that he does not like the term HR. HR is an essential part of any growing company. Perhaps the lack of Human Resources can give some insight into why Host Healthcare has an atrocious turnover rate. Host Healthcare lacks diversity on a deep level. This is a white company, and if you are not considered to be aligned with the Host Brand, you are treated as second class. Recruitment is often rewarded, and built up to be legends in the office. Management has found a particular way of manipulating new employees into baring their souls and getting your deepest goals and insecurities out on the table in order to be used against you if you do not perform well at any point in time. This can be spun into a form of motivation at any time. But Host management is in deep over their heads with their workload. Host Healthcare will forgive anything if you are performing well as a top recruiter. They have forgiven toxic employees who have been accused of harassment, discrimination, and even threatened physical harm. Meanwhile, if employees had a hard time performing due to whatever the case may be, you are fired. No other alternatives are given. There is no off time as an employee of host. You are expected to answer every text, call or email, no matter when you receive it. Although this may be disputed by Adam who is sure to comment on this, you are actively discouraged from taking time off as it can hurt your performance. And again if you are not a top performer, you are put on a strict plan to book travelers or you will be fired. The truth is, until Host can hire some truly diverse employees, set up an HR department that can be trusted, or do the hard work to fix its culture, it will remain as a company who truly does not treat its employees correctly. It will continue to promote Adam Francis' family to senior levels (including his wife, sister in law, and others close to the Francis company). It will continue to reserve the largest office in its space for Adam's father Steve Francis who I don't think even has a title. And regardless of the manipulated awards it has won, remain a company that will not be taken seriously and it will continue to be looked at as a small company. No matter how many CEO groups Adam Francis is a part of.

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Host Healthcare Response
5y
Thank you for your feedback. We are deeply sorry that we failed to meet your expectations during your time at Host Healthcare and we appreciate you bringing these issues to our attention. When it comes to company culture, we set a high standard for ourselves, and work hard to build this as a part of our community. We’re sorry to hear this was not met in your experience as an employee. Change is constant in our business, and we ask our team members to be incredibly nimble as we serve customers in an industry that changes daily. Diversity and representation are incredibly important to Host Healthcare and the communities we serve. While we do have things to work on, we are always looking to improve. We take this feedback very seriously and we will continue striving toward creating a diverse workplace and representative culture.  Please feel free reach out to me at afrancis@hosthealthcare.com with any further comments, concerns, or suggestions you wish to share. We wish you the best in your career. Adam Francis CEO, Host Healthcare

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Pros

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5.0
Jun 29, 2026
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CEO approval
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Pros

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Cons

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