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Hornblower Group

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Beware of Anchor/Encore Studios - Implementation Manager Hornblower Group Employee Review

1.0
Jun 5, 2023
Recommend
CEO approval
Business outlook

Pros

Competitive salary. Free team lunches every once in while. Diverse group of people (most people are from other countries). Travel opportunities if that is something that appeals to you. You could travel 50-60% if the month.

Cons

Where do I even begin. This is by far the worst place I have ever worked. 2 weeks into starting on the team I was part of, which was made up of 6 people, my manager and another associate quit. Then another girl went on maternity leave. So the team was cut in half and was left to figure out things on my own. This place is: 1. Disorganized. From their onboarding and UAT process of internal and external use of spreadsheets. Additionally finding out a week before you were suppose to fly somewhere and expected to book and arrange your own travel which many times got changed/cancelled last minute. 2. Bug filled and unfriendly user designed software. Half my time there I spent submitting bugs since things didn’t work and clients were unhappy with the overall UX. 3. No onboard training for new employees. While at the same time you are expected to navigate complex software and onboard clients. 4. Poor Management. I was let go because I didn’t pick up software quick enough right before 90 days which ironically was the first time anyone asked me how I was doing. I had no 30 or 60 day check ins. You are literally thrown into the fire and expected to survive complex and high stress situations. New employees are required to go into the office that is unfriendly and dead quiet with many people on zoom calls like zombies with little to no interaction with co workers. I would not recommend Anchor/ Encore Studios division of Hornblower Group and beware turn over is high here and for good reason.

Explore other reviews about Hornblower Group

5.0
Oct 23, 2025
Recommend
CEO approval
Business outlook

Pros

Loved being a guide here! Was my dream job.

Cons

Not many hours in the winter unfortunately

3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and the job itself is secure. While the bare minimum, it is important. There also is a sense of community that is tightly knit. If you're like me and are just desperate for a secure job that pays decent regardless of the workload, workspace or coworkers, this is fine.

Cons

Welcome to Hornblower where we criticize first and communicate later. This job is very unfriendly to complete beginners. Progress is measured through word of mouth, and the training is lackluster. If you don't get everything right the first time, you will be forever looked at as someone inferior. When you make a mistake, people here are quicker to humiliate, criticize and judge you for it, than they are to communicate, compromise and teach. The online training modules (of which a good portion of is useless if you have common sense) that are required for your job are literally mentioned as being "unequal to proper onsite training" when the "onsite training" in question is just showing you all the boats. Once you're on the boat, everyone just automatically assumes you know what to do and how to do it flawlessly like a god. Everyone knows how you SHOULD do, what you SHOULD be doing, but never communicates it. But hey, if you're someone like me who's on the spectrum and learns at a different, slower speed than their impatient unrealistic expectations, you'll get sentenced to do "bottom of the barrel" work that mostly consists of you being paid to sit and do nothing during company time. Work of which that while important, never feels like it. And while a good chunk of your coworkers are "less than savory" thankfully you don't need to interact with them.

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