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      call centre agent - Customer Service Professional Hopitel Employee Review

      1.0
      Mar 8, 2017
      Customer service professional
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Only good thing i can say is that a nine to five schedule, Monday to Friday created a reasonable work/life balance.

      Cons

      Time wasted on Micro management type behavior. When confronted with 'evil' coworker, i forwarded the situation to manager, instead of looking into negative issue, i got fired immediately. The staff are overprotecting their position, keeping other options open to their family. Everyone had a son/daughter working there. No one is out to get you. Head receptionist is going on burn-out leave soon, it seems. Sabotaging coworker's files is not the answer! Good luck.

      Explore other reviews about Hopitel

      1.0
      Jul 19, 2025
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      • Opportunity to work independently • Exposure to various IT systems • Learned to adapt under pressure • Developed strong troubleshooting skills • Gained resilience through adversity

      Cons

      • Repeated payroll delays and unpaid wages • Lack of transportation support despite job needs • No HR follow-up or accountability • Unstable management and lack of communication • Felt disposable as a temporary foreign worker

      5.0
      Jul 23, 2024
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Dynamic team, exciting project! Flexible work time

      Cons

      No potential for career advancement

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