Friendly team with supportive supervision, but costly benefits - Configuration Technician HonorBuilt Employee Review

HonorBuilt and its leadership have always been straightforward with me and have personally been nothing but encouraging and supportive during my time with the company. I have always felt I could communicate when I’ve needed clarity or guidance on areas I’m inexperienced in or when I’m unsure of the best solution. I’ve worked at enough places to know that HonorBuilt affords opportunities, benefits, and accommodations that it simply isn’t required to provide anymore that do. It honestly makes me feel like the company values those of us out there doing the work. Lastly, I love the travel. I love seeing new places, meeting new people, and experiencing so many different approaches to customer service, productivity, and problem solving.

If travel and being away from home feels more like a burden than an opportunity to you, HonorBuilt may not be the best fit for you long term. If you like things to be the same and don’t like surprises and challenges at each new location you visit, this may not be a good fit for you. There’s often a lot of problem solving involved and thinking on your feet. If you don’t thrive in those situations, You likely won’t thrive at HonorBuilt.

Highly technically intelligent people with many skill sets were there when I was. The management has your back when it comes to job support & problem solving. Not stingy with lodging & travel expenses, no hotel room sharing.

Exclusively out of state work for the vast majority of their technicians. Different city every week, many….many hours of travel needed. Expense reports are substantial and must be logged meticulously, as you are issued a company card and use it frequently. For on the job materials purchases and expenses, it’s understandable….but for lodging & rental cars setup in advance? I realize that estimates and reality often don’t line up….however…I have worked many remote or travel based jobs and no other company I’ve worked for has required their on-site specialists to perform as much administrative tasks as this job did. It adds another layer of complexity and stress onto a job that is like Vietnam: days of waiting and boredom with short concentrated stints of physically and mentally demanding labor…sacked atop hours of travel and sleep deprivation. As a company who primarily does work in the food service industry, by necessity most jobs are performed overnight. Mondays look like a commute to a major airport followed by a flight (which may or may not go smoothly) followed by landing, locating the rental booth and acquiring the car (sometimes they just gave your car away, FUN!), drive to the hotel, then go straight to work that evening usually from 8PM-3 - 5AM. Sometimes you are in a different hotel DAILY with long drive times in between…this is obviously very difficult as it must be done during the day, sometimes taking multiple hours. Finally, there’s the corporate atmosphere…it’s deceptive. I was much younger and more naive but by no means a babe in arm and I still fell for it. The ol “We’re Family!” ™️. I worked very hard for the company and while I was compensated adequately, the level of commitment required was grueling as was the work schedule. I was loyal, never said no & took on what others refused. The bill came due and I needed support, not a handout, not a raise, nothing other than some time off to square up again. After a short time period (and I mean very short, in all my time there I never took or requested vacation or time off) I was informed by management that if I needed any more time they would be placing me on forced leave…which did not think kindly of. I understand that business is business and work life balance sometimes can’t exist, but words have meaning and statements should make those who’ve spoken them accountable. I went above and beyond at all times for HonotBuilt & when the time came for reciprocal support….when the time came for my ‘family’ to hold true to the term, they let me down. Words have meaning and statements power. Thought nothing they did was against the law, legality does not make morality…some of us still believe in holding to our word. For a company with Honor front and center, you’d like to think they’d cleave closer to that ideal.