- This is not a tech platform for home care, this is a home care business with a tech platform tool. From an engineering perspective, that means you are more like a construction worker than an architect. Think waterfall planning, managers assigning work, and years of tech debt from product running over engineering. - All that tech debt means things get done through "work harder, not smarter" grind rather than innovation or adoption of new tech. It seems like there may be some desire to change this in the leadership ranks, but the leash is still pretty tight with deadlines and checklists.