Feb 23, 2019
Homes.com Response
7yI'd have to say, in the past few months alone, Tech Support has had several team members promoted to other positions in IT, or promoted up to Team Lead from within. We just sent out a company wide announcement about one of those moves a couple of weeks ago, and will be sending another one out soon. Considering that Tech Support is a smaller - though definitely critical team, I think the advancement opportunities are pretty strong.
Our management team is definitely looking at what the right balance is in regards to the quarterly update meetings. There is always so much good work going on, it is hard to always spotlight everyone. In some cases, it can seem likes Sales gets more attention - so we are talking through how to better format those meetings. In the most recent company wide meeting we held, we actually had more winners walk up to get their awards from IT than from any other department.
Ultimately, as a current member of the team, I really do encourage you to swing by and come in to talk to me. I'd welcome the chance to talk through your concerns in an open and constructive way.