Unbelievable and shocking. Never had a retail job like it-not in a good way! - Store Associate HomeSense Employee Review

1.0
Nov 25, 2017
Recommend
CEO approval
Business outlook

Pros

Diverse and interesting work force. The chance to get your hands on some interesting items.

Cons

Horrified by the amount of over night shifts (some people doing 3+ per week) most of the time I just moved shelves from on side of the unit to the other. The treatment of staff is not on, pregnant ladies being berated by manager as well as other staff-it seems if the manager does not like you then you are practically bullied until you leave. Messages not passed on so you arrange two days around 1 night shift and then get there and get told it's cancelled. 'Maintaining' for a whole shift is mind numbing and made worse by the fact that you're not allowed to talk to your colleagues and if they realise you are you get moved to the other end of the shop. Only allowed to drink tea and coffee during your lunch break and even having a bottle of water with you is a nightmare because there is no regard for personal property. Constantly having bag checks and asked to empty your pockets so you feel like a thief, I was even told I wasn't allowed to have a cough sweet when I had an awful cold. Most shocking retail job I have ever had and made me realise how lucky I was in other jobs, which I am returning to within the next week.

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5.0
Feb 12, 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy meeting and working with new people

Cons

Not many come to mind

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits Fast paced environment

Cons

Lack of HR involvement, lack of positive culture, lack of partnership support, district does not feel like a supportive team

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