Pros
Home Instead are the leaders in high quality, relationship-centred care for the elderly. Becoming one of their franchisees has allowed me to "change the face of ageing" in my local community, create rewarding employment opportunities for my team and has enabled me to develop a great business that I feel really proud of. The franchise support team at National Office are all values driven and aligned to support the franchisees to develop successful, growing businesses. I have NEVER been chased for a sales target - their ethos is to help me "do the right thing" for my clients and staff, with the belief that a profitable, enduring business will be establishedby offering a high quality service (this has proven to be true). I benefit from specialist training, personalised and tailored business support from the global leader in care at home for the elderly. The National Office team are friendly, knowledgeable and helpful.
Cons
I have no criticisms of the National Office franchisor team.