Taxing yet rewarding with time & monetary challenges. - Anonymous employee Home Instead Employee Review

3.0
Apr 6, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can meat some wonderful people. Learning how other people live, their expectations and different ways of thinking & coping can be mind-broadening. Majority of Home Instead people are great to work with and are positive & encouraging. You have the ability to make a big difference in peoples lives and deaths.

Cons

A bad day at work is when client dies. Injuries and exposure to contagious diseases are not uncommon. You may have TVs or music at extremely loud volumes all day (or night). Some clients are abusive and use profane language. Not uncommon to be referred to as a 'girl' and assumed to have little education or knowledge by both clients and their family and friends and other professionals dealing with your client. There is no paid time off. Schedules can change frequently. If your client is in the hospital, you may not have much or any work during that time. If your client dies, it may take awhile to get another full-time client.

Explore other reviews about Home Instead

5.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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