I was mislead and hardly made any money. - Anonymous employee Home Instead Employee Review

1.0
Jan 5, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours Easy to Get A Job

Cons

No mention during the interview/ orientation of cost to me for training class and that it was required. Three days to attend the class and no pay. Lousy hours and the gas used for distance travelled ate up half my pay. I was told if I had great availability I could get 40 to 50 hours a week. I ended up working 7 days a week for a month and half but only average 20 hours a week. After I found a full-time on my own with a senior couple, I was required to pay the company the $250 cost for training class even though they didnt give me the employment promised. They also asked me to shredd all my informational papers from class which I paid for. After doing a background check on me, they had the gall to ask me to send them a money order or cerfified check to pay for this training class. I was trustworthy to enter their client's home but they couldnt trust me that I wouldnt send them a bounced check.

Explore other reviews about Home Instead

5.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

See reviews by: Helpful|Rating|Date|All