employer cover photo
employer logo
employer logo

Holland America Line

Engaged employer

There's Good and Bad to Everything - Reservations Agent and Finance Department Holland America Line Employee Review

3.0
Sep 17, 2010
Recommend
CEO approval
Business outlook

Pros

Job security is fairly good. The company has a history of not laying off people. However, you must meet established requirements and do your work or will be terminated when things get tough. Benefits are decent for the industry. Travel benefits are great.

Cons

Work environment could be improved depending on the department. Reservations positions are rough if you don't like being chained to the desk/phone and have your every move micromanaged. Other departments can be much more flexible, but often depends on the department management. Expect salaries to be low because of the industry. To get anywhere in the company, it's who you know.

Explore other reviews about Holland America Line

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

avatar
Holland America Line Response
2mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great position if they still offer a base salary for your first year.

Cons

Working west coast hours from the east coast.

avatar
Holland America Line Response
1d
Thank you for sharing your feedback. We are glad to hear you see value in the role. We also appreciate your comments regarding scheduling and compensation, and we continue to review how we support our teams and enhance the overall employee experience. Thank you again for your insights.
See reviews by: Helpful|Rating|Date|All