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Holland America Line

Engaged employer

Employees on land and sea don't always understand each other's workplace - Travel Guide & Tour Director Holland America Line Employee Review

3.0
Jul 23, 2013
Recommend
CEO approval
Business outlook

Pros

-Wonderful friendships made within an international community -Great opportunities for travel to new destinations -Tradition and legacy of the line -My particular job gave me great public speaking skills on stage and via broadcast, working with a variety of audio-visual equipment

Cons

-Too many managers/higher ups/officers for one person to report to and keep straight! -Really excellent people fall through the cracks and end up just dealing with it, while higher ups with poor leadership skills (such as anger problems) are allowed to continue working with large staffs -Living in close quarters for long periods of time can create unreasonable situations and moods -I honestly don't think some people really cared about safety and what it truly meant, while others were worked to the bone and then responsible for carrying out safety procedures and should be honored for their dedication, even during sleep deprivation. -Demonstrated race and language challenges, often allowed to remain negative, in secret, very passive aggressive towards this issue. But "that's just the way things are..."

Explore other reviews about Holland America Line

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

avatar
Holland America Line Response
2mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great position if they still offer a base salary for your first year.

Cons

Working west coast hours from the east coast.

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Holland America Line Response
21h
Thank you for sharing your feedback. We are glad to hear you see value in the role. We also appreciate your comments regarding scheduling and compensation, and we continue to review how we support our teams and enhance the overall employee experience. Thank you again for your insights.
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