Working for a franchise run hotel - Guest Service Agent Holiday Inn Employee Review

1.0
Jan 22, 2015
Recommend
CEO approval
Business outlook

Pros

Hours, if you get a shift you like. Employee rate if you can afford to go anywhere.

Cons

Franchise. Low pay, no benefits other than employee rate. Lots of responsibility without compensation. Manager never available to guests. Not enough employees. Office supplies/equipment needed for daily functions not kept on hand or out of order frequently.

Explore other reviews about Holiday Inn

5.0
Oct 28, 2025
Recommend
CEO approval
Business outlook

Pros

Great team and atmosphere loved coming to work everyday

Cons

Older properties always something happening

4.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Company discount was good, culture

Cons

Too many rooms on the board for the amount of time expected

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