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Holiday Inn Club Vacations

Engaged employer

You will not be happy here - Owner Services Holiday Inn Club Vacations Employee Review

2.0
Aug 29, 2020
Recommend
CEO approval
Business outlook

Pros

the executive leadership team seem to care, they are just bad at hiring people to carry their message

Cons

The pay is the lowest in the industry, most leadership is rude, poorly trained and unprofessional, very few people know how to run or compensate a call center environment, leadership changes their minds on major decisions daily without thinking of the people who have to communicate those decisions to owners/ guests, the departments operate independently...there is ZERO partnerships within the group, favoritism is rampant

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Holiday Inn Club Vacations Response
5y
Thank you for your review and for all you do for our team. As we continue to grow, we're always working to improve and provide our team members with an environment where they feel heard and appreciated. We also regularly conduct market analysis to create a competitive pay environment for our hardworking team members and are always working to improve upon our current offerings. We'll pass this along to leadership to review so we can keep your concerns in mind moving forward. If you’d like to speak with us more, please email integrity@holidayinnclub.com so our team can be in touch.

Explore other reviews about Holiday Inn Club Vacations

5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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