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Holiday Inn Club Vacations

Engaged employer

OMD - Anonymous employee Holiday Inn Club Vacations Employee Review

1.0
Apr 1, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits seem good, if you have money to use the room stays.

Cons

Hardly any phone calls, unless people are calling book by date, so they dont lose extra perks (momey, tickets). Then they do a skill set if your not doing well, they lower the amount of phone calls you get. All customer service calls count against you, called conversion. Very stressful. They promise you the world financially, not true for all. Unfair, makes you feel horrible. I seen 4 people walk out this week and 1 fired because his numbers aren't up. Plus you have to buy your headsets for $50.00

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Holiday Inn Club Vacations Response
8y
Thanks for your honest feedback. As a rapidly growing company we are very interested in how we can provide the best employee experience in our market. Part of this is ensuring we create a productive atmosphere where employees feel supported and can succeed in their roles.

Explore other reviews about Holiday Inn Club Vacations

5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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