Core Values are Just Words - Anonymous employee HireRight Employee Review

2.0
Sep 12, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People below management level have more value the leadership.

Cons

Core Values recently implemented are not important in our location. If you disagree with the local leadership, you become a target. Leadership doesn't care what you think and they make it clear they don't care. It's called complaining. You complain too much is the local motto to those who express opinions or attempt to suggest change. More effort is put into trying to figure out who is making reviews on Glass Door then attempts to consider why the reviews are being made. The line between rank and file and management is divided by a wall. In our location it is very clear that management is the only thing that matters and labor is just labor. The management culture is non-progressive, not innovative and extremely old school.

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HireRight Response
8y
Thank you for taking the time to write a review. You’ve clearly put a lot of thought into your comments and have very strong feelings. In addition to tracking a number of performance metrics, including quality, customer satisfaction, and escalations, we have also made great progress in improving our leadership capabilities. We recognize there is more we can do to shift our mindset into one that supports a stronger sense of ownership from people at all levels. While you may characterize company culture as “trivial” multiple studies support that people who work in companies with positive, collaborative cultures get better results, have fewer absences, and higher overall wellbeing than those who work in weaker cultures. We will continue to put significant effort into creating the kind of environment in which we can all be our best, not simply better than an industry norm.

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5.0
Feb 2, 2026
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CEO approval
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Pros

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Cons

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1.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Non leadership employees, my team that is really all

Cons

Having worked at HireRight for some time now, I feel compelled to share my concerns about the current state of our organization. Unfortunately, it has become increasingly clear that the leadership under CEO Euan and the Executive Leadership Team (ELT) lacks direction and understanding of how to effectively run our company. Leadership Issues It’s alarming to see how Euan has assembled a leadership team that seems disconnected from the core business. They know what to tell him and how to distract him. For instance: He appointed a Chief Operations Officer whose background is primarily in HR, not operations, but who is currently running and transforming our organization’s operations team. He appointed a Chief Product Officer with no experience in product. He has a strong analytical background but lacks actual product management experience and does not understand what is truly needed to have a successful product. Then he named a Chief Revenue Officer who is focused on processes, numbers, and documentation rather than the sales and marketing strategies that drive profitability. She does not know or understand the sales language or the personality needed to be successful. Then he lets go of our Chief People Officer and brings in a new one who has spent most of their career in operations, which raises questions about their understanding of human resource dynamics. They are new, and I have not met with them, so I don’t know them but don’t feel confident. As a new Chief People Officer, they have not met with employees. To top it off, Euan named a new CFO who does not have experience serving as a CFO and does not truly know how to run finance and accounting, the core part of the business. How can we expect effective financial oversight when our second-in-command in the organization lacks true expertise in this critical area? Things have reached a point where even our trusted HR person is leaving the organization. While he hasn’t shared the specific reasons for his departure, he mentioned that changes are coming and that better days will follow. He has been a guiding force through this chaos, helping to center me amidst the uncertainty.

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