Retention issues - damaged culture - Anonymous employee Hilti Group Employee Review

1.0
Jul 1, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Being field based offers flexibility

Cons

The culture within Hilti GB has changed significantly over the last number of years; it doesn’t have the caring and fun feeling it used to. The majority of the senior leadership team have horrendous reputations in the sales force; unfortunately, the latest people promoted in role are not people oriented and as such show a lack of empathy and emotional intelligence when it comes to their management of people. There is a serious retention issue as a result with people leaving the organisation who have been there for a very long time - when long serving people leave the business, it’s clear there is an issue. The retention issue is not being addressed though, feedback is not being listened to which has meant people are leaving in their masses. The salary is also significantly below the market.

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Hilti Group Response
4y
Thank you for your review - as a business that is always looking to become better and create a great place to work, we very much value constructive feedback. We’re saddened to hear that your experience at Hilti ended poorly for you. As you will know from your time with us, we are very proud of the culture and values and it’s something we are known for in the business - we know it’s the biggest reason why many colleagues join us and stay with us. We are continuing to introduce initiatives that celebrate the culture and successes our colleagues have helped create and we’re also taking a number of steps to better recognize and reward colleagues, support and inspire our management community, and retain the talented people we have in place. However, on the odd occasion where this does not match a colleague’s experience, it is disappointing and we always look to listen and learn, and act where we can. We know we can always do better and do more. As such, if you are comfortable to, we’d appreciate the chance to talk about your experiences in more detail.

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