Pros
A great work culture that promotes teamwork, work-life balance, professional growth and development, a fun and welcoming work environment, free snacks, frequent feedback, rewards and recognition, diversity & inclusion, integrity, fairness, accountability, quality, etc. This is an outstanding company I feel fortunate to have worked for! I worked for a much smaller MSP before joining this amazing team and was consistently awestruck as I worked alongside some of the most talented, professional, caring, knowledgeable, and easy-going people. If you are willing to learn, have a positive attitude, work well with others, communicate effectively, enjoy working in a fast-paced environment, have a passion for technology and learning, and want to work for a company where you feel appreciated and valued, then Hill Country Tech Guys is the ideal workplace for you. Management genuinely cares about their employees and does everything possible to ensure their staff has the tools, feedback, and motivation they need to be successful in their roles, as well as prepare for advancement into different/future roles within their company when the opportunity presents itself. With this company being a premium MSP, you can expect to work in a fast-paced environment with plenty of learning opportunities as you work with your team in supporting multiple clients utilizing various technologies. While this can be very exciting at times, engineers may have very little time to devise the best plan of action in order to quickly adjust to such a dynamic and broad range of concerns and challenges. This requires the ability to quickly think on your feet and apply problem-solving skills amid working through stressful situations and occasional long hours. Of course, this is not always the case and there are always measures taken to ensure that team members have support and are taken care of when/if they face such situations. As an African American who worked here, I have NEVER been treated unfairly by anyone in management or any other team for that matter. From day one, I felt valued and never remotely felt discriminated. This company does not care if you are purple, blue, green, or all of the colors of the rainbow—you will be treated with dignity and respect. Trust me! I know they promote diversity and inclusion—I also was not the only person of color there. I find it extremely hard to believe that anyone at Hill Country Tech Guys would mistreat anyone because of the color of their skin. No one can convince me otherwise, as I have seen firsthand how kind, professional, and caring their management and staff is. Finally, I want to highlight the fact that Sara, the COO, is by far one of the most intelligent, phenomenal, and compassionate people I have ever met. Each interaction with her has been a pleasant and productive one. I feel blessed to have met her. Thank you for affording me the opportunity to work for your prestigious company!
Cons
- can be high-stress at times (typical for any MSP) and most IT jobs