Elite Team of Professionals Driving both Guest & Associate Satisfaction - Hotel Manager Highgate Employee Review

5.0
Jul 18, 2023
Recommend
CEO approval
Business outlook

Pros

My experience with Highgate truly embodies the service culture set forth by the company. First class properties committed to delivering work-class experiences for both guests and associates. What I admire most about Highgate is the focus on continual growth and career development. I had the opportunity to participate in Highgate Academy, a partnership with Highgate & E-Cornell University, which provided me an unparalleled learning opportunity that positively impacted my leadership style and approach. The company is ever-evolving, so for those hospitality professionals seeking for a challenging and rewarding career, then I would highly recommend joining The Highgate Family.

Cons

My experience with Highgate has been positive in all regards.

Explore other reviews about Highgate

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Fast past, small team. Young leadership.

Cons

Over work, no work life balance.

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Not applicable , the company’s bad reputation is not just rumors

Cons

This company has absolutely no flexibility for employee requests however you are expected to work 7 days a week , 15-18 hour days. Medical restrictions and disabilities don’t mean anything. No compromise on their part. No recognition, No compensation, No mental health support … They will burn you out, not care how their workplace tactics affect you or your work moving forward. They will then set you up to fail then use it as a reason to start the process of getting rid of you. No empathy for people. They refuse to accommodate requests for certain people but then others, no problem. Discrimination & Favoritism, I have never met a group with such evil intentions. All their claims about employees first are farthest from the truth. They only follow policies when it is convenient for them and depending on who it’s for. It’s all about who you know , not what you know Bottom line - the company is a total scam. The less you do the better. The excuses and practices for over compensating upper management is a joke.

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