Operations Manager - Operations Manager Highgate Employee Review

1.0
May 8, 2019
Recommend
CEO approval
Business outlook

Pros

Decent benefits program, generally nice people

Cons

This is a horrible company to work for as an operations manager. Absolutely no training offered on systems and processes, causing extreme stress on new managers, zero investment in personal development of employees. Bare bones staffing levels both associate and management level to save money, then management’s jobs are threatened when service is judged poorly. If you suggest hiring adequate staff to fix the problem you will he laughed out of the room! Managers forced to work extreme hours because the company refuses to hire a reasonable number to cover the amount of hours required, again to save money, and then they brag about how much extra money they made! All by taking advantage of their people.

Explore other reviews about Highgate

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

A well-established company that values its employees and provides strong opportunities for professional growth and advancement.

Cons

New to select service, with a strong focus on delivering full-service-level performance as the brand grows.

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Not applicable , the company’s bad reputation is not just rumors

Cons

This company has absolutely no flexibility for employee requests however you are expected to work 7 days a week , 15-18 hour days. Medical restrictions and disabilities don’t mean anything. No compromise on their part. No recognition, No compensation, No mental health support … They will burn you out, not care how their workplace tactics affect you or your work moving forward. They will then set you up to fail then use it as a reason to start the process of getting rid of you. No empathy for people. They refuse to accommodate requests for certain people but then others, no problem. Discrimination & Favoritism, I have never met a group with such evil intentions. All their claims about employees first are farthest from the truth. They only follow policies when it is convenient for them and depending on who it’s for. It’s all about who you know , not what you know Bottom line - the company is a total scam. The less you do the better. The excuses and practices for over compensating upper management is a joke.

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