The people are nice, but if you are not a hunter and a closer you will not make it here - Outside Sales Representative Hibu Employee Review

1.0
Jun 21, 2021
Recommend
CEO approval
Business outlook

Pros

Nice co-workers, good pay and benefits, decent training. Good laptop and tech support. Expense allowance. You make your own schedule and work from home. Your co-workers care about you and want you to succeed. All the meetings are via Zoom so you don’t need to drive into an office. You get to know your customers and help them grow their business. Your customers are the best part of the job!

Cons

The products are not good enough and the prices are too high for the products that the customers’ receive. The market is saturated with competition.  There are no real leads.  The expectations have increased so much and so fast that it’s hard to keep up. The managers do not help you. However, there have been favorites that they help a lot while not helping anyone else. The company wants to expand and is hiring, however, only 1 in 50 candidates will make it.  Do not leave a job to come here. You will be miserable here unless you are a total sales rockstar and a closer of large sales. You always fear for your job and there is no work/life balance There is a lot of cold calling.

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Hibu Response
5y
Thanks for sharing your feedback. We agree that the people, unlimited earning potential, benefits, and training are some of the many reasons Hibu is a great place to work. It is surprising to read some of your feedback related to our products as we have one of the highest customer retention rates in the industry. Throughout our history our main goal has been to help small businesses grow and thrive. We understand that Sales is not for everyone as with any successful Sales organization it is important to hire the right people. In order to be successful at Hibu you need grit and the willingness to put the work in, we'll provide the rest. We have an amazing training program that sets our employees up for success along with a sophisticated Sales Planning organization that delivers high quality leads to our sales force. If there are specific issues you would like to discuss with HR, please reach out to us at 855-447-4428.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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