Account executive - Account Executive Hibu Employee Review

2.0
Mar 20, 2018
Recommend
CEO approval
Business outlook

Pros

Ability to make your own schedule Generous holiday time Decent amount of PTO Onboard training is vigorous but overall very good New comp plan has better earnings potential than the old

Cons

-In order to be successful & make any money on the front end you have to be committed to putting in an enormous amount of time & effort - people have admitted to working 60-70 hours a week - after the sale, A Lot manages to fall through during implementation - to where the sales rep has to spend time going back out, helping set up & in some cases “re-selling” - lots of unrealistic expectations.. company focuses on the numbers game, rather than actual quality of the sale. They’d rather you get 10 new customers for 100 than 1 customer for 1k -Tons & tons of internal meetings/internal phone calls/trainings, etc - interfiers with your time to actually go out and “sell” -complete “hunter” role. Not a relationship type sale, very transactional. The only time you talk to your customer again is when it’s time to upsell for renewal or deal with an issue. Makes it difficult because customers don’t really know you. - lots of competition in the digital world, almost everyone sells it now.. can make it challenging to sell. - although some markets may be different, some are extremely micromanaged — have to let your manager know when something is sold, your Team, your region, salesforce.. then have multiple meetings throughout the week about your sales. No work life balance If you actually want to make money.

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Hibu Response
8y
Thank you for your feedback. We agree that the compensation, benefits, and best in class training programs are some of the many reasons that make Hibu a special place to work. As with any sales role, you get out of it what you put in. We believe that our products and services along with the relationships we have with partners such as Facebook and Google help us to provide a unique differentiator to small and medium size businesses. The digital marketing landscape changes rapidly and we are constantly adjusting our products and services to keep pace, as a result it is critical that it is communicated accurately and in a timely manner to all of our field sales representatives. In addition, we believe in a culture that promotes a work life balance for all of our employees.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

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Hibu Response
5d
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Hibu Response
5d
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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