Sinking ship - Anonymous employee Hibu Employee Review

2.0
Jan 17, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people worked for this company. I liked and respected almost all the people I worked with and worked for. None of them worked for the company within two years after I left. I'm happy to say they all seem to be doing well in other endeavors.

Cons

This was a company in chaos. After trying to recreate from a yellow pages publisher they tried to do many, many different things at once. Some products and services were more successful than others, notably their digital products, but it was excruciating having the higher ups throwing everything at the wall to see what stuck- especially when they would unceremoniously remove the products after forcing their sales people to push it on to customers and damaging the trust relationship between them. As a career salesperson with over 20 years of field sales experience, this was the first and last company that required extensive travel with ZERO reimbursement for gas, or mileage, much less a company vehicle. They provided no per diem for food in the required sales training out of state either.

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Hibu Response
9y
We do have amazing people that work at Hibu. As we were moving to primarily a digital first product company, we did trial and test multiple different products to see what resonated and met the needs of our customers. We now have a core set of products that are competitive and thriving in the marketplace and most importantly, helping our customers succeed. Our compensation packages for sales representatives have always been competitive and include travel and expense reimbursement.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

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Hibu Response
6d
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Hibu Response
1w
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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