Blind leading the blind... - Inside Sales Representative Hibu Employee Review

1.0
Jun 22, 2016
Recommend
CEO approval
Business outlook

Pros

Everyday was terrible here... but hey at least there's a ping pong table! Oh and every salesperson sacrificed their holiday bonuses to pay out a TV for a contest that 90% of us had no chance of winning... without our approval. So if your that guy that is going to win a flat screen TV hell yeah! If your the rest of the room clapping as you give away a Christmas bonus...kinda makes ya feel terrible inside.

Cons

Well where do I begin? Zero communication between mgmt and employees and any interactions with your superiors just showcases that they have A.) No clue what you're talking about. B.) No ability to learn the answer and C.) Only came for a check and nothing more or D.) All of the above. No opportunity to communicate with other employees to grow the knowledge pool on the floor. Unless your a "favorite" then you really don't have to work at all. They hand out hot leads to top sellers and give the other 95% 10 ton haystacks that have 1 needle per haystack. This is coupled with the audacity to tell you to be more like the people who are selling. (The same people that are being handed needles, not haystacks) Yellow book is old school American business circa 1975-1987, they step on the backs of those who make them money in order to make more money. They could not care less about you. I literally quit because after being diagnosed with pre-cancer cells in my colon they responded with "Well we understand but we need you to be on time, make sales goals and operate as if nothing is wrong with you." GTFO here, this place is the yellow book's corpse that's been reanimated to suck the purpose , brains and souls from all who dare enter. If that's not the most accurate description of this place i don't know what is.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

avatar
Hibu Response
2d
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

avatar
Hibu Response
2d
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
See reviews by: Helpful|Rating|Date|All