It was a paycheck. - Account Executive Hibu Employee Review

1.0
Jun 10, 2016
Recommend
CEO approval
Business outlook

Pros

The other members of the team were great, helpful and we cared for each other. Direct manager was great.

Cons

Training was arduous and completely inadequate once in the field. The information given was outdated. Once you get in the field you basically learn from other team members or by yourself. The products you sell aren't bad but they aren't as good as you're taught to sell them. The websites desktop platforms aren't bad but the mobile platform looks like it was designed in the 90's. You make sales and create relationships but are constantly worried customer service is going to screw it up. You have to basically double and triple check everything to ensure it doesn't get screwed up. If you like being micro-managed this is the job for you. If you like constantly worrying this is the job for you. If you are motivated by scare tactics, by negative reinforcement, by constantly being beat up by upper management this is the job for you. I can't speak for other regions but this is my experience in the Pike region.

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Hibu Response
10y
We’re glad you enjoyed your team and your direct leadership, that often times is where the true relationships stem from within an organization. Our business is constantly transforming and our training is as well. We appreciate your feedback and your perspective. We do maintain that our training sets a solid foundation for development and sales success within our organization. Our initial new hire training, as you might remember, is three week indoctrination of the basics of our product suite, selling skills and our order entry and fulfillment process. As you spend time in the field, honing your skills as a sales representative at hibu, our additional weekly training sessions and optional online learning segments through eLearning modules and videos help to aid in the development and ongoing growth needed to continue to develop your selling skills at hibu. Together these aspects, coupled with great leadership within the organization, help our sales team to feel supported and ultimately help our sales teams find increased success selling our diverse product line.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

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Hibu Response
1w
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Hibu Response
1w
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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