If you want to work here, just know sales reps are the only ones who matter. - Digital Services Consultant Hibu Employee Review

1.0
Oct 7, 2025
Recommend
CEO approval
Business outlook

Pros

I receive a steady paycheck.

Cons

Unless you are a sales rep, your role does not matter. There is no room or encouragement for professional growth. You will be working in a call center and management only cares about quantity. You will be expected to work past the end of your shift daily. The systems and processes are outdated. Websites are built overseas and all look the same.

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Hibu Response
6mo
Every employee at Hibu matters. We take the happiness and satisfaction of our teams across every department very seriously. Your experience at work is important to us, and we want to ensure you feel supported and heard. If you’d be open to a conversation, we’d love the opportunity to connect and learn how we can help. Please reach out to Human Resources at 855-447-4428, and we will gladly schedule time to chat. We look forward to speaking with you soon.

Explore other reviews about Hibu

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture. Tight knit family. Be your own boss.

Cons

Trouble getting website adjustments done properly.

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Hibu Response
3w
We love to see that your team is a tight-knit one, and we understand there are areas where we can improve. We would appreciate your input on how we can do better. Please call our HR department at 855-447-4428.
2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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