Challenging Environment with Room for Growth - Anonymous Employee- Former Employee HiSeven Employee Review

Broad exposure to multiple responsibilities due to frequent operational gaps

• Management lacks transparency and consistency. Key decisions are often changed abruptly without proper communication, disrupting planning and day-to-day operations. • There is a clear pattern of unfulfilled commitments. Across three separate townhalls in 2024-2025, leadership announced upcoming salary increments, but none were implemented. These repeated empty promises significantly damaged employee morale and trust. • Heavy micromanagement is common, with leadership closely supervising even minor tasks. This creates unnecessary pressure, limits autonomy, and slows down progress. • The leadership style frequently mirrors high-pressure, top-down corporate cultures. Townhalls often focus on reinforcing this approach, with repeated self-comparisons to “tough leadership” figures. Employees are expected to show alignment, which contributes to an increasingly tense environment. • Employee feedback is regularly overlooked or acknowledged only on the surface, with long-standing issues rarely resolved. • Strategic direction is inconsistent. Priorities shift frequently with little context, leaving teams struggling to stay aligned. • An incident involving government authorities visiting the KL office created significant concern among staff. • Some employees have the impression that negative feedback on certain platforms is removed unusually quickly and that overly positive reviews appear suddenly. This created further doubt among staff / former staff about how openly employee voices are allowed to be represented online.

Some collogues are good to know

A typical day at HiSEVEN often feels chaotic and unstructured. Tasks come in last-minute, priorities change without notice, and many projects begin without clear direction. Most of the time is spent firefighting urgent requests instead of following a proper workflow or strategy. Internal communication is inconsistent, so you often need to chase different departments just to get basic updates. Management tends to be reactive instead of proactive. Decisions are often made based on pressure from clients or investors rather than data or proper planning. Miscommunication happens frequently between the performance team, content team, sales team, and upper management. Sometimes supervisors give conflicting instructions, or expectations are not communicated clearly. There's also limited guidance, so employees often have to figure things out on their own. DO NOT trust Google Map as they're controlling the review and deleted bad reviews.