High workload, high expectations with LOW pay - Anonymous employee Hft Employee Review

3.0
Oct 30, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good starting place to get into support work. Majority of staff just want the best for people with learning disabilities. Genuinely some really great people work there. If management like you, you will progress in your career at Hft.

Cons

- Very low pay - one of the lowest in the industry. - work load is immense and unrelenting and ignoring it is managements strategy for dealing with it. "We are all busy" is the common phrase reiterated to me when I raised this. - Job descriptions do not accurately reflect what the job is you actually do. You always do more. - The organisation as a whole is very bureauocratic. - Depending on the location the services itself and the staff can be quite institutionalised and 'old school' - How you are treated and the opportunities you are offered will depend solely on your direct line manager. - Managers often play favourites with particular staff and will set different standards and expectations for different staff at the same level. - Management are so busy chasing after their goals and getting staff to do extra for these goals, they forget to look back and check on how the actual team is handling it all. Which more often than not, is not well. - The constant focus on projects and things that look good for Loca Authority commissioners can take away from actually focussing on quality support.

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Hft Response
4y
Thank you for your review. Glad to hear that you liked support work, and the people you worked with. But we'd really like to hear more from you about your feedback, particularly given some of the concerns you've raised, so if you'd be willing to do so, please do contact our HR team in Bristol to let us know more. You can contact the team - anonymously if you'd prefer - on 0117 906 1700. Hope to hear from you.

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