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Hexaware Technologies

Engaged employer

They don't care one iota - Service Desk Analyst Hexaware Technologies Employee Review

1.0
Dec 17, 2025
Recommend
CEO approval
Business outlook

Pros

The people I worked with day to day were generally supportive. The role worked well when remote and allowed me to do my job properly. The company talks a lot about values, wellbeing, and inclusion, which in theory is a good thing.

Cons

There was a gap between what the company says and what actually happens when problems come up. Big changes to roles and working patterns were brought in with little warning or discussion. When concerns were raised, they were often dismissed at first and only addressed after pushing back. Processes felt defensive rather than supportive, which caused unnecessary stress.

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Hexaware Technologies Response
5mo
Thank you for taking the time to share your feedback. We are really sorry to hear about the challenges you have raised and appreciate your honesty. We understand your concerns regarding the gap and a lack of information given. Your feedback is valuable to us as we strive to continuously improve and enhance the experience of working at Hexaware Technologies. We hope you continue to enjoy working here and have a long career with us.

Explore other reviews about Hexaware Technologies

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

very good work culture, work life balance too.

Cons

less pay comparing to the industrial standard

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Hexaware Technologies Response
3w
Thank you for the valuable feedback and the high rating. We appreciate it and are glad to hear that you are appreciative of our work culture. We constantly review our compensation structure to make sure it is in line with the best in the industry. All the best for your future endeavours!
2.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

They gave me a job when I was running out of money. They had lots of courses that helped me learn how AI agents work. Very good health insurance

Cons

Absolutely no managerial support. No career advancement opportunities. I was basically hired to fill a chair in a staff aug capacity because someone at the client company thought there might be a need. There wasn't. And there was no way to get other work in other departments at the client company because it impacted billing and departmental budgets, and Hexaware didn't want to bother with that. But Hexaware was not interested in reassigning me, so after about 10 months of doing very little, I was let go by the client company so I could be replaced by a Java developer, which makes a lot more sense, since this was a back end team, and I'm a UX designer. Hexaware only allows a few weeks on the bench, and they had no work to put me on, so I was let go. Nobody said goodbye. They didn't even give me a computer. I had to use my own computer for this assignment.

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