Strategic whack-a-mole - Anonymous employee Hero Digital Employee Review

1.0
Oct 8, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some really great folks work at Hero Digital. Used to be that everyone worked towards the same shared goal and it was remarkable. That has drastically changed with the new CEO, Jay Dettling.

Cons

New CEO, Jay Dettling, is in way over his head. He has no idea on what the strategy should be, so he changes it after every call with the Board. He has completely ruined the culture and has created an extremely toxic environment whereby it has become cut throat with hidden agendas and back stabbing. If you aren’t a middle aged white man from Chicago, you will never get ahead or have a voice. Diversity and inclusion initiatives are just lip device at this point.

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5.0
Oct 9, 2025
Recommend
CEO approval
Business outlook

Pros

Great team collaboration encouraged from management

Cons

Growing pains, but nothing unusual

4.0
Jan 26, 2026
Recommend
CEO approval
Business outlook

Pros

- Exposure to modern tech stacks: Opportunity to support a wide range of tools, cloud platforms, and client environments. - Good learning opportunities: You’re often pushed to learn quickly and adapt, which helps build breadth of experience.

Cons

Career growth clarity: Advancement paths in IT aren’t always as clearly defined

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