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      Herc Rentals

      Engaged employer

      Herc Rentals reviews

      If you like being called out in front of your peers...then this job is for you! - Customer Service Associate Herc Rentals Employee Review

      2.0
      Sep 13, 2021
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, nice lunch cafe.

      Cons

      There are too many Chiefs, not enough braves, way to many meetings that waste time, being barked at by some high strung bosses who set unrealistic goals, customers are confused because the rules keep changing every other day on payment schedules, sales people make up the rules in order to make a sale, and then you have to pick up the pieces when they can't deliver on promises. If you enjoy being micro-managed and having your phone calls recorded, & managers listening in and being picked apart, this might just be the perfect gig for you! Some managers will smile in your face and then stab you in the back later. Please be Aware!

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      Herc Rentals Response
      4y
      Thank you for taking the time to write this review. I am hoping that we can discuss your situation so that I can better understand how we can make this a better role for you and for those who come after you. Please reach out to me (in full confidence) at thomas.wirtz@hercrentals.com. I would like to hear your thoughts on how we can continue to improve.

      Explore other reviews about Herc Rentals

      5.0
      Jun 10, 2026
      Pro sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Able to learn the basics of the company through Herc University. Ride alongs with TSR, road tech, and drivers. Guaranteed sala positions after completion of the program

      Cons

      No complaint from me, position has been everything I have expected and more!

      1.0
      Jun 11, 2026
      Customer care
      Recommend
      CEO approval
      Business outlook

      Pros

      There are absolutely no pros to working here

      Cons

      The worst place I’ve ever worked. Management is completely disengaged and cares nothing about making the business run smooth, and sure not about employee satisfaction. The Director is the most condescending person I’ve ever met in my life, and casts a dark shadow over the entire department. Nothing is done about it. Job security? You won’t have that here. It’s like Survivor, every week someone else gets voted off. Avoid this place like the plague

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