A promising company in Baltimore — that failed to live up to its promises. - Risk Associate Helm Services Employee Review

1.0
Feb 19, 2021
Recommend
CEO approval
Business outlook

Pros

Coworkers, coworkers, coworkers. The people below mid-level management are some of the best people I've worked with.

Cons

Wages are well under market value, my position which required an internal interview and 16 weeks of training (during which time you are disallowed to use PTO, otherwise you'd be kicked back to your old position) did NOT come with a wage increase. Forced to change availability to include weekends and holidays even though this was not said to be a thing during my initial hiring interview or even later at my subsequent internal interview for the position I moved in to. Most hiring for mid to high level positions come externally, even though they market themselves as a startup with internal career growth paths. Forcing their employees to ramp up productivity to physically unachievable levels (due to the lack of available work and other factors) by leveraging their power as an employer in an instable job market. Disciplinary actions are unclear and not universal, I was fired ONLY one work day after a verbal warning about productivity (with no previous verbal warnings or writeups) despite my productivity actually INCREASING during that one work day. Lack of communication at all managerial levels including team leads. Very few 1:1 meetings with team leads about personal productivity/metrics (about 4-5 for the entirety of 2020) even though weekly ones were promised. Our "all the hands" meetings all but vanished after work from home started; issues/frustrations that myself and others had were seemingly ignored entirely by direct managers and we had no outlet to express them further on a company-wide scale. Post-employment Helm has failed to respond to the Maryland Department of Labor's request of separation information leaving me 8 weeks unpaid in the middle of this pandemic.

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Helm Services Response
5y
Hello, We appreciate your constructive feedback, we always value our current and past employees opinions. In efforts of continuous improvement we would love to hear more on your thoughts and feedback about Helm. Please feel free to reach out to our HR team with anymore insights you may have.

Explore other reviews about Helm Services

5.0
May 24, 2024
Recommend
CEO approval
Business outlook

Pros

Good company, benefits and time off

Cons

Closed with out notice but offered a generous severance package

5.0
Jul 20, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company culture is everything I could want, especially in a work from home environment. Management gives us the tools we need to be successful and is proactive in making sure the entire team has an opportunity to interact with each other. The benefits are a cut above most organizations I've been with in the past and the teams have a lot of diversity. The transparency is refreshing and the ability to interact with senior leadership on a regular basis (and be heard) is amazing.

Cons

I don't have any at this time.

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Helm Services Response
5y
As we continue to improve our processes, we want our employees to be a driving factor in regards to new projects and process improvements. One of the ways we ensure this, is that our leadership hosts weekly office hours to ensure everyone’s voice is being heard. We are happy to read that you feel empowered at Helm Services and cannot wait to see all that you accomplish!
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