Pros
Prior to Call One purchasing Hello Direct from Jabra, the company had great compensation, excellent benefits and was generous and flexible. Laid back, comfortable environment with wonderful sales folks and support staff.
Cons
Benefits have been greatly reduced- no more 401k match, increased cost of benefits, ended tuition reimbursement, poorly managed, Company that purchased HD is not generous, disorganized and short sighted. Under previous ownership we had access to great technology, new company is too cheap to continue these services so we are left with makeshift and archaic technology and tools to do our job to save them a few nickels. Management is awful. Ever since February (purchase date) things have changed for the worse. We had a significant lay off of 26% in July. In recent weeks, each week we are given more negative news about decreases in our benefits. I think the writing is on the wall for this company.. Everyone is pretty uneasy about the future of their job here.