Headless "Startup" - Workhorse Helcim Employee Review

1.0
Mar 31, 2023
Recommend
CEO approval
Business outlook

Pros

- Great middle management. True MVPs holding the company up

Cons

- Long working hours. Sacrifices in personal life expected - No respect for personal life. Even on vacation or important events, employees will be contacted through direct messages. Work-life balance next to zero. - Not so great benefits - Toxic work environment - superiority complex - Under-qualified Product team. Pushing forward with features with little research, disregards developers' concerns over best practices and security. Led to technical debt. - No clear direction or vision - things always getting rebuilt or scrapped. - Preach transparency and candidness, but upper management can't handle criticism or concerns and brushes them off. - Lots of Kool-Aid drinking and propaganda floating around the office. Upper management preaches false claims to boost morale. - Dinosaurs that think remote work is bad. Hybrid approach only a front to feel important and power trip over seeing employees in the office. - Low salaries - underpays by a large margin. Options are used as a bait. - Ignores employees mental health - normalizes burn out culture and over working - No accountability from upper management - will always shift the blame down the command line. Don't fall for their excuse that startups aren't for everyone or that employees are making an impact. This is just an excuse to justify their unethical work practices.

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Helcim Response
3y
We're sorry to hear that this is your impression of Helcim. We recognize the unique aspects of our culture including high impact work and the challenges that come with fast-growing organizations are not a fit for everyone so we do encourage spending the time upfront to understand the work environment which we're also happy to candidly share with anyone interviewing with us. While startups can require long hours and hard work, the mental health and overall wellbeing of the team is very important to us. Helcim is regularly working to find new ways to support all team members so they can be ambitious in their personal and professional lives. Working at Helcim requires passionate people who are excited about our journey and who are willing to put in the work to build something special and you'll see this in other Glassdoor reviews. We believe these reviews are far more reflective of what it's like to be a team member. We hope to attract people who share our core values, are excited to shake up the payments industry, and are full of passion, integrity, and talent. We wish you the best in your career and your next endeavor.

Explore other reviews about Helcim

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Culture - Helcim didn't just write a culture book. They live it. The team is motivated, enthusiastic, and genuinely passionate about what we are building together. There is a massive amount of opportunity for Helcim to grow, and the company ensures employees have the space to grow as well. Team members are given the trust and ownership they need to ship meaningful work, meaning you can actually see the direct impact of your code, designs, or strategies on our merchants every single day. Helcim is building high-quality, reliable software that solves real financial pain points for businesses, making it incredibly satisfying to celebrate our product launches. We are growing fast which means there is no shortage of opportunities to address and problems to solve. This makes it exciting from a Product Management perspective to ensure we are focusing on the right areas that will have greatest positive impact for our customers.

Cons

We are constantly outgrowing our old ways of doing things. Documentation and internal processes can sometimes lag behind our actual growth, meaning team members often have to help build the tracks while driving the train. In my experience, there is an expectation that everyone work hards. If you just want to coast, this is not the place for you. However, I find that we are also provided with flexibility to maintain work life balance.

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

- Management is transparent and keeps us well-informed about our rapid growth and ambitious goals. - The team actually embodies our culture book every day, creating a supportive work environment. - Career levels are clearly defined with structured roles and levels. - The building features a nice gym that is very convenient to use.

Cons

- Everything can feel like "Priority 1" making it difficult to manage daily tasks. - Flexibility on remote work is limited compared to some in tech.

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