Meaningful work & positive culture - Anonymous employee Heartspring Employee Review

4.0
Oct 17, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Over the past couple of years, Heartspring has made real progress. The culture feels more open and supportive, with leadership listening and acting on employee feedback. Compensation has improved with more competitive pay and clear structures, and the benefits package is excellent—health coverage, great paid time off, and wellness support are all strong. And the 6% retirement contribution is amazing! What truly makes Heartspring special is the mission-driven work. Every day you see the difference being made for children and families, which gives real purpose to what we do. Work can still be demanding, but the improvements in culture, pay, and support make it a much better place to grow and make an impact.

Cons

Some teams are still catching up in consistency and leadership support. Frontline workloads can be heavy at times, and while communication has improved, more clarity from senior leadership would help during organizational changes.

Explore other reviews about Heartspring

5.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

Helping kids is so awesome

Cons

Underpaid, everyone should at least be getting paid $20 a hour especially if we have to get beat up every day why the higher ups sit at desks and get paid large amounts of money and get bonuses when all they can give us is a 33 cent raise....

3.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Nice campus. Friendly and collaborative staff/employees.

Cons

• Compensation for the role is significantly below state and national market averages, which may hinder talent attraction and retention. • Decision-making processes are slowed by high levels of oversight and limited autonomy at multiple leadership levels. • The organization shows hesitancy toward calculated risk-taking and two-way door decisions, which restricts innovation and reduces trust in leadership. • Leadership structures and processes lack organization, resulting in delays and extensive procedural steps before action can be taken. • Strategic follow-through is inconsistent, with issues often experiencing long delays that allow problems to escalate and affect retention efforts. • The culture leans toward reactive problem solving rather than proactive planning, making it difficult to address challenges before they grow.

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