Terrible Company - Medicare Fraud - Clinical Lead Healthmote Employee Review

1.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

Patient Care Clinician Teams Support Provider Support/Access to EHR

Cons

Poor Management/Poor Leadership Poor Pay Working off clock per Director without pay Violating HIPAA policies daily Wrongful terminations of staff based off of disability False 3rd party documentation in patient charts (Following CMA/RMA reporting clinical information, documentation is later altered/changed and information added by 3rd party in India that was not involved in patient care/communication) Swindling amazing providers and Medicare by falsifying "time spent" per patient to meet providers requirements for patient care and Medicare billing guidelines Suspensions for Clinicians calling out for emergencies such as emergency hospitalizations, motor vehicle accidents, labor/delivery, state of emergency declared weather situations such as hurricanes/tornados Poor benefits Poor HR and HR response (1 member of HR)

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Healthmote Response
2mo
We take feedback seriously, but several of the claims in this review don’t reflect how our organization operates. Our clinical and operational decisions are not based on a single individual. We have a broader leadership and clinical team that brings diverse experience, and we continuously adapt to changes in healthcare. Accountability, consistency, and adherence to SOPs are a priority. We have established processes, training, and oversight in place, and we regularly evaluate and improve them as we grow. Compliance with HIPAA and Medicare guidelines is fundamental to our business. We maintain strict standards and monitoring to ensure we meet all requirements. Our leadership team, including the CEO, is actively involved in working with management to improve operations, culture, and overall employee experience. Like any growing organization, we’re not perfect, but we are committed to improving and holding ourselves accountable. We remain focused on building a strong team and delivering high-quality care to our patients.

Explore other reviews about Healthmote

5.0
Jan 19, 2025
Recommend
CEO approval
Business outlook

Pros

Healthmote is a fantastic place to work! They truly care about their employees and offer great flexibility, making it a well organized company. If you're someone who values personal and work ethics, you'll fit right in. They aim to provide top-notch concierge service, and that means they seek out dedicated team members. If you enjoy collaborating and contributing positively, you'll thrive here! The software they use is impressive, and they have effective evaluations to help identify those who embrace the company's values. I really appreciate the opportunity to develop my workflow and enjoy the autonomy of my remote job. The remote events are a lot of fun and keep us connected, plus they're always eager to hear our feedback. After being with Healthmote for over two years, I can honestly say it's amazing. Our directors, Rick and Jessica, are super approachable and always available if we need them. I’m really happy to be part of such a supportive team!

Cons

No weekend hrs or after 6pm

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Healthmote Response
11mo
Thank you for sharing your experience and for being a valued member of the Healthmote team. We’re pleased to hear you appreciate the flexibility, supportive culture, and opportunities for growth and collaboration. Feedback like yours affirms our commitment to maintaining a well-organized, ethical, and team-oriented environment. We’re glad our leadership and remote events help you feel connected and supported. Thank you for your dedication and positive impact.
1.0
May 5, 2025
Recommend
CEO approval
Business outlook

Pros

Remote, work from home opportunity

Cons

Job Warning – Toxic Environment, Micromanagement, and Serious Ethical Concerns If you're considering working here, RUN in the other direction. This is hands down one of the most toxic, chaotic, and unethical workplaces I’ve ever experienced. Micromanagement is off the charts. You’re constantly being told to do something one minute, then scolded for it the next. Don’t get comfortable with any task—you’ll be doing someone else’s job at the drop of a hat, and if you say no, they’ll threaten to fire you. The Lead RN is manipulative and unethical, using staff for her convenience. She’s been known to tell nurses and care team members to go into patient charts and alter documentation or backdate notes just to squeeze more money out of claims. If you push back, she’ll badmouth you behind your back until you're locked out of the system with no explanation, no warning, no write-up—just ghosted. The marketing person believes he's clinical, constantly prying into everyone’s roles and responsibilities like he’s running the place. It's invasive and unprofessional. Communication is a mess. Several team members, including the Lead RN and staff from overseas, struggle significantly with English, which causes major issues with clarity, patient care, and team coordination. Over 5 employees have resigned in under a month—all citing fraud, bullying, and mismanagement. This isn’t just a bad place to work—it’s a liability to your license and your sanity. Avoid at all costs.

1
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Healthmote Response
11mo
Thank you for taking the time to share your feedback. We are sorry to hear about your experience and regret that the position did not meet your expectations. At Healthmote, we are committed to maintaining a professional, ethical, and compliant workplace. We strictly follow Medicare guidelines on care delivery and have dedicated audit teams who regularly monitor work to ensure quality and compliance. Patient care and integrity are central to our mission, and any concerns regarding unethical behavior are taken very seriously and thoroughly investigated. We understand that our environment is fast-paced and requires adaptability, teamwork, and a strong focus on compliance. While this may not be the right fit for everyone, many of our employees value the flexibility of remote work, the opportunity for growth, and our collaborative approach to patient care. We also consistently receive high patient satisfaction scores, as reflected in our Net Promoter Score (NPS) of 70 or higher. We appreciate your feedback, as it helps us continue to improve. We wish you the best in your future endeavors.
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