Not the best, not the worst - Member Services Specialist II HealthEquity Inc. Employee Review

4.0
Mar 13, 2025
Recommend
CEO approval
Business outlook

Pros

Values diversity Excellent employer HSA contributions

Cons

Concerned more with quantity than quality in the call center

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HealthEquity Inc. Response
1y
Thank you for sharing your thoughts! We're glad to hear you appreciate our commitment to diversity of thought and experiences, and that our HSA contributions have benefited you. We hear you on the call center balance between quantity and quality. We’re continuously evolving to make sure we’re delivering excellent service without compromising on either. Your feedback helps us stay focused on what truly matters!

Explore other reviews about HealthEquity Inc.

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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