Great place to work - Member Service Specialist I HealthEquity Inc. Employee Review

4.0
Feb 12, 2025
Recommend
CEO approval
Business outlook

Pros

The culture is fantastic, everyone is so welcoming and willing to help you learn

Cons

Call volume is extremely high

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HealthEquity Inc. Response
1y
Thank you for taking the time to share your experience! We're thrilled to hear that you’ve found our culture welcoming and supportive—we strive to create an environment where everyone feels valued and encouraged to grow. We understand that call volume can be high, and we’re always looking for ways to improve workload management and provide support to our team. Thanks again for your feedback!

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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