Great Company - Service Assurance Specialist HealthEquity Inc. Employee Review

5.0
Nov 20, 2024
Recommend
CEO approval
Business outlook

Pros

I've been with this company for 9 years. They have done so much for their employees and keep doing amazing things for us like Block Parties, Remarkable You events, etc.

Cons

None that I can think of

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HealthEquity Inc. Response
1y
Thanks for a remarkable review! We're thrilled to hear that you feel recognized and appreciated through our culture team events! Your contributions have been instrumental in advancing our mission, and we truly appreciate you!

Explore other reviews about HealthEquity Inc.

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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