Member Services - Member Services Specialist HealthEquity Inc. Employee Review

1.0
Jun 25, 2015
Recommend
CEO approval
Business outlook

Pros

Benefits, training, company activities, subsidized healthy snacks. HSA contributions, wellness programs. My individual supervisor was great.

Cons

Negative work enviroment, micromanagement, heavy work load and no time to complete tasks except before or after shift. Every other supervisor attempted to micromanage me and control my every move. No time off phones, call after call.

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HealthEquity Inc. Response
10y
Thank you for your review of HealthEquity on Glassdoor. We appreciate hearing from our team members so that we can better create the positive working environment that we strive for. We have reviewed your concerns and will take them into consideration as we continue to grow the business. The Member Services opportunity is one that gets busy and stressful at times so we appreciate all our team members contributions in that department. While I am disappointed to hear about your experience in the role, I can ensure you that we take these reviews seriously and take action to create a more enjoyable working environment. Thank you for your contributions to Member Services and to HealthEquity.

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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