Used COVID as an excuse to stop caring - Member Service Representative HealthEquity Inc. Employee Review

2.0
Aug 5, 2021
Recommend
CEO approval
Business outlook

Pros

When I first was hired it was amazing to work for a company that cared abut your wellbeing so deeply and made you feel valued.

Cons

Used COVID as an excuse to save them an insane amount of money at the cost of putting there employees through dreadful conditions.

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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