Great working environment - Member Service Representative II HealthEquity Inc. Employee Review

5.0
Aug 27, 2020
Recommend
CEO approval
Business outlook

Pros

They work with each of their employees and make sure that we have any and all information we need. They always send out new changes to the company to keep us informed so we are not surprised.

Cons

No cons about this company

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HealthEquity Inc. Response
5y
Thank you for your review! I agree, the transparency and communication is handled very well. Thank you for being such a valued team member and for your contributions to HealthEquity's mission and vision. If you do have feedback for how we can improve, know that you can always reach out to your leader or the people team and we'd gladly welcome your suggestions. Thank you again for your review!

Explore other reviews about HealthEquity Inc.

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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