Amazing - Member Service Representative HealthEquity Inc. Employee Review

5.0
Mar 13, 2018
Recommend
CEO approval
Business outlook

Pros

I love working at health equity. The benefits are amazing (although a 6000 deductible for 2 people is a little high, but not the worst). I think that it is great that they offer the opportunity to work from home and the flexibility on scheduling is a lot more flexible than previous places I have worked. I love having paid holidays and paid time off. Health equity really does treat their employees really well. There has never been a day that I have considered quitting healthequity. I could see myself working here basically forever. I like that they encourage people to set goals and look into exploring different areas of the company and I feel very supported. I love that I am not micromanaged too much here, as long as I am doing everything I need to be and meeting expectations, I am not really bothered and if I need help with something I get the help I need. I love how many resources there are so that we can learn everything about the company and everything we have to offer. I also love that there is now a way for members to submit feedback on the website, it was something that members always want to do if they have suggestions and now they can.

Cons

I wish that we had separate sick leave pay rather than having to use PTO when we get sick. The website and app need some work. For people that don't work here and spend all day on the website and know it better than the back of their hand, it is hard to navigate, especially for the reimbursement accounts. I think the member suggestions will help with that though.

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HealthEquity Inc. Response
8y
Thank you for your review of HealthEquity on Glassdoor. We appreciate when team members take the time to make thoughtful suggestions to better the business and/or working environment. We appreciate your feedback on the benefits, website, mobile app, PTO and more. We encourage you to continue to be thoughtful in discussing ways to improve. Thank you again for taking the time to make this review!

Explore other reviews about HealthEquity Inc.

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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