HealthEdge - delighting through disappointment. - Professional Services HealthEdge Software Employee Review

2.0
Jul 25, 2017
Recommend
CEO approval
Business outlook

Pros

Putting on a facade and great at it. Exceedingly strong in doing the wrong things with consistency. There is a library plus free coffee

Cons

No matter what's promised - to employees, customers, etc - the commitments are untrue. Can't stand watching commitments made to customers we have no interest in delivering. Customers and staff generally considered stupid by management team who no healthcare experience but reads lots of books. CEO wants to buy a culture but can't. Promotes agile/DevOps culture but literally has no idea how to execute change. Despite tremendous investment, the HR team is still comedic gold. Never seen any single function of any company ever be so dramatically lost and confused. The people strategy is to literally fire or drive out as many people as possible to send a message of intimidation and fear. If you're a customer - mind you, HealthEdge brings on customers it knows can't handle. Won't say it to your face, but it's known internally. Comes up at staff meetings and is openly discussed; no penalties for missing deadlines. Time and time again, great at promises, can't and won't deliver. Also, no raises as management normalizes salary. Going to keep going too.

Explore other reviews about HealthEdge Software

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great overall onboarding and new hire experience. Very well structured internal processes and pleasantly helpful leadership and kind team members! Willingness and proactiveness to get feedback to help with getting better, improving, and refining processes and tools. Great active support to all employees, both tenured and freshies! Thank you HealthEdge! I am really looking forward to working on projects and serving our clients/customers together with the teams here at HealthEdge!

Cons

None thus far. Keep up the good work!

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HealthEdge Software Response
1mo
Thank you for the glowing review! We hope you continue to grow your career with us!
1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work is the only Pro left

Cons

Zero communication & zero leadership. A lot of talking from higher ups but months after merger everything is far, FAR worse than before. Culture = gone Mission = gone Health care benefits= the bare minimum Parental leave= reduced Office= cold, stale, uninviting Summer fridays = gone PTO = reduced with new tenure requirements Bonus= reduced Layoffs = constant

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